It's possible but quite damn difficult but as with almost anything, you can improve at it (learning to ask the right questions, learning to probe the right rabbit holes, etc) I'm currently working with an engineer/product manager who can do this quite well. It:s pretty inspiring to watch/observe
There's a potential pitfall in being closed off from the 'product' seat and that is: You potentially end up developing features, etc that no one will actually use
Haha, Im actually not familiar with them :thinking_face:
Morning ☀️
You may want to check it out. Great community for makers: https://www.indiehackers.com/
I am one degree away from the people actually talking to customers. They have far more patience than I do
On the other hand, it means I can better contextualise a problem when I’m not directly talking to customers. A customer might be panicking “oh I can’t do this it’s the end of the world”, but stepping back makes it easier to figure out a workaround/solution without implementing everything the customer says they want
Because from experience, what they say they want is probably not what they actually need
Yeah it’s a skill I don’t have/don’t have the inclination for. I can brief/probe the people talking to customers, I’m just not that skilled at it myself