slack-help

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vigilancetech 2018-10-04T04:54:34.000100Z

I'm getting warnings about having run out of space when I uploaded a screenshot. It says I'm supposed to have 5G available but I've only got 3 small files. I'm not sure people saw my screenshot (as its been out there a few hours w/no responses). Did my screenshot get posted and how do I stop the nag?

seancorfield 2018-10-04T05:44:17.000100Z

@vigilancetech The nag is because we're on a free plan -- because the paid plan would be many, many thousands of dollars a month.

seancorfield 2018-10-04T05:44:32.000100Z

And, yes, I'm sure your screenshot got posted anyway.

seancorfield 2018-10-04T05:44:44.000100Z

But we would all do well to delete old files.

seancorfield 2018-10-04T05:45:15.000100Z

The entire plan -- for 12K people -- has 5G of file space and we're well over that.

vigilancetech 2018-10-04T17:29:53.000100Z

@seancorfield ah, so we all get the nag all the time?

seancorfield 2018-10-04T17:30:45.000100Z

@vigilancetech Yup, anyone who tries to upload a file gets the nag. The file uploads just fine tho'...

vigilancetech 2018-10-04T17:31:08.000100Z

ok, whew good to know. Thanks!

seancorfield 2018-10-04T17:31:52.000100Z

FWIW, with the number of active users we have, it would cost $8,560 a month to run this Slack on a paid plan.

💸 2
vigilancetech 2018-10-04T17:39:34.000100Z

well, I'm bound to win the lottery sometime soon so that should be no problemo!

2018-10-04T17:58:07.000100Z

Is there a suggestion box for Slack somewhere that we can suggest that individuals who pay a more-in-line-wth-individual-budget monthly amount could get access to search longer clojurians Slack history, while those who use it for free continue to get the more limited history? That seems like something that could make Slack some money, while not being an all-or-nothing payment for the whole group of users.

👍 1
seancorfield 2018-10-04T18:02:09.000100Z

@andy.fingerhut That would be a massive change to how Slack works, compared how their billing/payment system works today.

seancorfield 2018-10-04T18:04:09.000100Z

Also, from Slack's Pricing FAQ:

Can I upgrade Slack just for myself, instead of upgrading everyone in our workspace?
Unfortunately, no. Slack is built for teams, and our paid plans are doubly so. To upgrade Slack, you’ll need to upgrade your entire workspace at once.

2018-10-04T18:04:29.000100Z

Yeah, not saying I know how difficult it would be for them to offer. I found a "Contact" page on Slack's home page and sent them a message about the idea, anyway.

seancorfield 2018-10-04T18:04:50.000100Z

I'm sure hundreds of people have asked for that feature 🙂

2018-10-04T18:04:54.000100Z

OK, so they've seen that suggestion before quite a bit 🙂

2018-10-04T18:05:55.000100Z

They probably have a better guesstimate than I of the cost for them to offer that, and the estimated extra income. The more often they see the suggestion, their estimate for the estimated extra income might rise enough to offset the cost.

dpsutton 2018-10-04T22:27:47.000100Z

it's also possible that this makes some teams withdraw team payment and only pay for managers. It may not be such a clear-cut win for slack to offer this

2018-10-04T22:45:48.000100Z

Yeah, I had not considered that possibility. No worries. I'm glad I got an official answer, and it isn't just because they hadn't thought of the idea before.